Wednesday, August 04, 2010

Travel News - Plaza Premium Lounge, KLIA

I had the privilege to drop by the newly upgraded Plaza Premium Lounge in Kuala Lumpur International Airport (KLIA) and toured the place.  It's the world's first "Pay-In Lounge" where all travelers, irrespective of airlines or travel class can enjoy the luxury experience of a business-class traveler. It was only then I found out that Plaza Premium Lounge operates at more than 40 locations in 12 international airports - Beijing, Guangzhou, Hong Kong, Hyderabad, Johor, Kuala Lumpur, Muscat, New Delhi, Shanghai, Singapore, Toronto and Vancouver! Operating 24/7, this airport lounge network which is located on the Mezzanine Floor at the Satellite Building was the first to achieve the ISO 9001:2000 certification.  There is also another lounge at the Public Concourse at the Kuala Lumpur Low Cost Carrier Terminal (LCCT) where one can definitely escape from the maddening crowd.

Plaza Premium Lounge
The upgraded Plaza Premium Lounge and the service team (who happened to be in private room area for a meeting - this is also the room where businessmen/executives can conduct formal/informal business meetings.  VVIP/celebrities would usually be in this room when they are in the lounge).

There are two lounge areas, one with a bigger seating/rest area while the other has more dining tables.  Starting from RM118.00/person, one can enjoy the full facilities in the lounge like shower amenities, VIP meet-and-greet services, business centre, secretarial support, wide selection of latest movie and publications and ...

Internet Workstations
High Speed Internet Workstations

Variety of Food - local delights , hot dishes (the pineapple chicken curry that was served that day was delicious!), salad, sandwiches, desserts and snacks.

Food station
...more food - Food station at Lounge Two

Food Station
Food Station at Lounge One

Bar counter
Bar counter at Lounge Two

Bar Counter
Variety of drinks at Lounge One

 Free flow of beer! ;o)

 Put Put Put
Albeit a simple small area for putting ... Plaza Premium Lounge in KLIA could be the only airport lounge in the world with a putting area?

Shiatsu Massage
A 15 minute extremely effective seated massage.  It was really a good massage, I left the airport that day feeling great and rejuvenated!

Seating Area
Comfortable seating area with televisions and soothing music...some peace and quiet from the hustle and bustle outside

Dining Area
Stylish dining area

Dining/workstation Area
Some of the tables are designed for dining and as workstations too!

Dining Area
Another angle shot of the dining area at Lounge One section

One can make an advance online booking on Plaza Premium Lounge's website or simply walk in and pay for the services.  Plaza Premium lounge also offers a membership programme with unlimited lounge access for frequent travelers.  Do check whether you can have free access to the lounge as major banks, credit card issuers and investment companies extend such invitations to their members/clients (massages usually excluded though in such cases but one can separately pay for it).  Credit card holders from these banks currently enjoy such invitations: -

(Terms & Conditions Apply)
ABN Amro Bank Jakarta
Platinum Card by American Express, Malaysia
Alliance Bank Malaysia
EON Bank Malaysia
OCBC Platinum & Titanium Malaysia
RHB Bank Malaysia
UOB Malaysia & Jakarta
AmBank Malaysia
Citibank Malaysia
Standard Chartered Bank Malaysia

Day package (0700 hour to midnight)
2 hour package RM118/person (USD35.70)
5 hour package RM158/person (USD47.80)
6 - 10 hour package RM178/person (USD53.80)
Night package (0001 hour to 0659 hour)
5 hour package RM138/person (USD41.70)
6 - 10 hour package RM158/person (USD47.80)

Child rate (for both day & night package)
From ages 4 - 11 years old RM58/child (USD17.50)
Ages 3 and below - Free admission
*Base on RM1 = 0.302390 USD

Plaza Premium Lounge
Mezzanine Floor, Satellite Building
Kuala Lumpur International Airport
(near Gate C11-17)
• Opening Hours : 24 hours
• Tel : (603) 8787 2323
• Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Level 1, Arrival & Departure Hall,
Low Cost Carrier Terminal
Kuala Lumpur International Airport
(Directly opposite Departure Gate T1)
• Opening Hours : 24 hours
• Tel : (603) 8787 1766
• Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Tummy Rumble said...

wow, so its actually worth it to carry lots of different cards eh?? haha

J said...

Oh no. I don't see my credit card company on the listttt... :(

(Wah. The lounge looks good... Free flow beer then a massage? Hmmmmm. Nice!)

squall said...

i think i should drop by when i travel...should be a good experience...

One said...

Hi May, Saw a familiar face. As usual, excellent pics which seem very inviting. KP

jason said...

Such a big area! Btw, where is Muscat?

uLi.佑莉 said...

Wow~ VIP la....

mimid3vils said...

quite worth the money paid, so many amenities~~

wmw said...

Tummy Rumble : Yes, it has its privileges :o)

J : Start applying?

Squall : You traveling soon right? Try it out.

One : Hi there! Thanks!

Jason : Muscat is in Oman (I think...hehe)

uLi : No, not VIP. This lounge no need to be VIP to enter....just pay mah :o)

mimid3vils : If we have time to kill at the airport especially.

dining room table said...

Plaza Premium Lounge is must to visit. Those pictures are so stunning. I am that it is more beautiful in real. I can't wait to visit that wonderful place.

Kim Wah said...

Are food and beverages all inclusive or one has to pay separately?

wmw said...

Kim Wah : Yes, it is all inclusive.

Anonymous said...

the credit cards only grant access to the lounge only or f&b included?

wmw said...

Anonymous : F& B included. Just check at the reception.

GG Callin said...

With an airport lounge like this, who needs to go on their vacation trip? Seriously, this place looks like a dream. I am considering visiting Kuala Lumpur by making a reservation at Plaza Travel anytime soon, and I'll make sure to visit the Plaza Premium Lounge.

Anonymous said...


this is good, was wondering. do premium lounge also a place where we can wait whilst for the imigration n luggage.. can they collect it on our behalf?

frequent traveler

Alan said...

CIMB and Maybank are the 2 most useless banks. Their Platinum Cards are of no value.

Anonymous said...

nah.. u are wrong... i got free access using CIMB prime plan..

wmw said...

GG Callin : Hope you have/had a pleasant trip :o)

Frequent Traveler : Sorry, not sure about contact them and ask. Pleasant journey to you.

Alan : No value as in unable to have excess to the lounge? Not sure, terms and conditions changes periodically. Do call them to check. Bon Voyage!

Anonymous : Great to know.... :o)

Anonymous said...

Anonymous, you got free access through cimb prime plan, including all the services + food & beverage? need to make any advance booking?

Anonymous said...

cimb prime plan holder get 2/year complimentary access, Citibank Platinum and Premier miles got 12 times a year, Maybank only Amex Platinum Credit card, Krisflyer CC. MBB Worldmaster if annual fee RM1500/year, can use MAS GoldenLounge. Other bank - RHB Plat (4 times), UOB or Alliance Platinum and

Jimmy said...

Oh wow. Looks pretty awesome! Stop wishing you were a V I P and just do something about it! :)

Cheap international calls

wmw said...

Jimmy: Thanks for dropping by. Oh, I didn't wish that I was a VIP. What gave you that idea? I am a VIP :o)

Anonymous said...

ooh ALANg, u r totally wlong mah! check it out 1st mah... probably u only hv platinum card, then u will never invited mah! mamamia..

Anonymous said...

if i have an amex platinum card from australia, can i still use this to get access? or is it malaysian amex only?

Michael said...

Hi there,

I am a HSBC Premier Credit Card holder. WIll I get free access to the Plaza Premium Lounge as well (fingers crossed)

Many thanks, Mike

wmw said...
This comment has been removed by the author.
wmw said...

Anonymous & Michael : Perhaps you can direct your inquiries via email to

Anonymous said...

How to reach Plaza Premium lounge? Must check in 1st? Or it's just located outside arrival & departure hall? I dont wish to be chased out from there since i am not internatinal traveller... :(

wmw said...

Anonymous : Kindly email them as per the info given at the end of my blog post to find out more details. I do not work there but was one who visited the lounge. Thanks for dropping by and sorry for the very late reply as your comment was missed out.

CH said...

Many thanks for this write up and i thought that the KLIA express was the only meet and greet - of which it is a totally different thing in itself - Knowledge is power for PAs like me! :D